CONTACT US AT 800-321-4726
California Online Privacy Policy

Samy's Camera, Inc. (the "Company") has developed this California Privacy Policy out of respect for the privacy of California-resident visitors to our Website. This policy applies only to California residents and describes the personal information we collect, use, and disclose about individual consumers who visit or interact with this Website.

Whenever you visit our Website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information in order to register for events, classes, services, or our newsletter. Through this Website, we will collect information that can identify you and/or your activity.

The Company may collect the following categories of personal information about you based on your specific transactions and interactions with the Company or its Website. For each category of information, the business purposes for which we use the information and the third parties with whom we have shared the information in the last 12 months are referenced by a number that coincides with the number in the lists that follow below in this policy.

  1. To process and submit financing applications, including to apply for credit, lease or credit pre-qualification;
  2. To process, complete, and maintain records on transactions including purchases and rentals, services, products, parts or accessories;
  3. To provide warranty coverage on products, parts, services or accessories;
  4. To retain your selection for text message opt in/opt out to ensure opted out customers are not sent any text messages;
  5. To schedule, manage and keep track of customer appointments, classes, or events;
  6. To complete appraisals;
  7. To respond to customer inquiries, including sales interest, requests for information, Customer Support online, phone calls, and in-store inquiries;
  8. To provide interest-based and targeted advertising;
  9. To operate our customer loyalty program and newsletter;
  10. To maintain required sales tax exemption information for auditing purposes;
  11. To verify and respond to consumer requests;
  12. To improve user experience on our website;
  13. To understand the demographics of our website visitors;
  14. To detect security incidents;
  15. To debug, identify, and repair errors that impair existing intended functionality of our website;
  16. To protect against malicious or illegal activity and prosecute those responsible; and
  17. To prevent identity theft.

The Company may collect, receive, and maintain the following categories of your Personal Information for the above business purposes as referenced by number:

Category Examples Business Purpose Sources Shared in Last 12 Months With
Personal Identifiers & Contact Information Name, alias, address, email address, social security number, driver's license number 1, 2, 3, 4, 5, 6, 7, 8, 9, 11 From you the consumer A, C, D, E, F
Protected Classifications Gender, ethnicity, language preference 1, 3, 4, 7 From you the consumer A, C
Commercial Transactional Data Records of products or services provided, including events and classes, purchasing history, financing transactions, requests for credit approval, sales tax exemption certificates 1, 2, 3, 4, 8, 9, 10 From you the consumer A, B, C, E, F
Biometric Data Voice recordings of customer calls recorded for training or quality assurance purposes 7 From you the consumer Not shared
Financial / Employment Data Information collected through credit or financing applications, including employment history, company name, role, salary, dates of employment, bank accounts, income sources 1 From you the consumer A
Internet Activity Browsing history, search history, type of browser used, cookies, device used to access the site, domain name from which our site was accessed 8, 12, 13, 14, 15, 16, 17 From visitors of our Website and the device and browser used to access the Website E
Geolocation Data IP address, GPS trackers in loaner vehicles 8, 12, 13, 14, 15, 16, 17 From visitors of our Website and the device and browser used to access the Website Not shared
Mobile Device Data Information collected when you navigate, access or use any of our websites via mobile device, including device type, software type 8, 12, 13, 14, 15, 16, 17 From visitors of our Website and the device and browser used to access the Website E

The Company may share your personal information with the following categories of service providers or third-party businesses depending on your transactions or interactions with the Company:

  1. Financial Institutions
  2. Product manufacturers/administrators
  3. Government agencies
  4. Promotional or other fulfillment vendors
  5. Marketing support vendors
  6. Transaction support vendors (e.g., check guaranty, payment processors)

The Company does NOT and will not sell your personal information in exchange for monetary consideration. However, we may disclose some of your information to third parties for other valuable consideration. For example, the Company allows IP addresses and other cookie-related data to be collected in an automated manner and managed by our marketing vendors in order to provide you with targeted ads based on what you appear to be interested in as a result of your activity online, both on our Website and elsewhere. If you opt-out, you will still see ads but they will not be personalized based on your online activity. Other than this exception, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration.

Compliance with law/safety

The Company may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Website, the site itself, or the public.

Use of cookies and other tracking technologies

Cookies are small files that a Website may transfer to a user's computer that reside there for either the duration of the browsing session (session cookies) or on a permanent (until deleted) basis (persistent cookies) that may be used to identify a user, a user's machine, or a user's behavior. We make use of cookies under the following circumstances and for the following reasons:

  • Compile data about site traffic to offer a better Website experience
  • Understand and save visitor preferences for future visits

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.

Therefore, we do not respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about activities over time and across different Web sites or online services. If a universal standard for DNT becomes available, we may revisit our DNT Policy.

External Links

Our Website may contain links to other sites. The Company is not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our Website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Your Rights as a California Consumer

If you are a California resident, you have the following rights:

  1. Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected, disclosed or sold about you in the last 12 months, (2) the categories of sources from which the personal information was collected, (3) the business purpose for which we use this information, and (4) the categories of third parties with whom we share or have shared your personal information in the last 12 months;
  2. Right to Access. The right to request, up to 2 times in a 12-month period, that we provide you access to or disclose to you, free of charge, the specific pieces of personal information we have collected about you in the last 12 months;
  3. Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
  4. Right to Opt-Out. The right to opt-out of the sale of your personal information to third parties;
  5. The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
  6. The right to not be discriminated against in receiving different or less favorable pricing, service or financial incentive for exercising any of the above rights.

How to submit a request

You can submit a verifiable consumer request to know or request for deletion of your personal information by any of the two options below:

  1. Submit an online request on our Website at https://www.samys.com/privacy-information-request
  2. Call our privacy toll-free line at 888-527-6453.

How we will verify that it is really you submitting the request

When you submit a Right to Know, Right to Access, or Right to Delete consumer request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. For example, we may need you to provide your name, address, email, phone number, last 4 digits of your SSN and your date of birth. If your sole interaction with us was as a Website visitor, then in order to verify your identify, we will need to ask you to provide your name, email, phone number, IP address, device ID, browser ID, and/or cookie ID.

Responding to your consumer requests

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days or 90 days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

How to authorize an agent to act on your behalf

You can authorize someone else as an Authorized Agent who can submit a consumer request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b) provide other written authorization that we can then verify. When we receive a consumer request submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your Authorized Agent.

Children under the age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.

How we protect the information that we collect

The protection of the information that we collect about visitors to this Website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

  • We keep automatically collected data and voluntarily collected data separate at all times.
  • We use internal encryption on all data stores that house voluntarily captured data.
  • We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
  • We restrict access to private information to those who need such access in the course of their duties for us.

Consumers with disabilities

This policy is in a form that is accessible to consumers with disabilities. For more information on our Website accessibility, click the accessibility icon on the bottom right side of this page.

Questions about this policy

If you have any questions about this California Privacy Policy, you should contact us by phone at 888-527-6453 or via email at privacy@samys.com

Consent to Terms and Conditions

By using this Website, you consent to all Terms and Conditions expressed in this California Privacy Policy.

Changes

From time to time we may modify and/or update this California Privacy Policy and so we encourage you to check back on a regular basis to determine if any changes have been made.

Effective Date (last updated on): February 12, 2020

CALL US TOLL FREE AT 1-800-321-4726 FOR CUSTOMER SERVICE & ORDERING.
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Price, images, specifications and descriptions of items are subject to change without notice. We are not responsible for typographical or photographical errors. Rebates & conditions, and expiration dates from manufacturers are subject to their authorization.
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