HOW CAN WE HELP YOU?
CHOOSE FROM SOME FREQUENTLY ASKED QUESTIONS BELOW
CAN'T FIND THE ANSWER YOU WERE LOOKING FOR?
Q: Do I have to create an account?
A: Yes, This account will allow you to submit orders online and get a confirmation email in your order.
Q: Is my privacy protected?
A: All the information we gather is to identify you as our customer and to keep a history of your purchases.
We do not sell or share any of your personal or billing information with anyone.
Q: Is there any difference between you and other places that also offer books?
A: The simple answer is Yes!
We have been called "color picky" and we pride ourselves on a neutral, even-toned black-and-white images.
Unlike other online book-ordering companies, we control the quality of our color printing and final products from start to finish.
If it doesn't look good to us, we won't ship it.
Q: How do I download and install Samy's Creative Solutions™?
A: Simply click DOWNLOADS and follow the instructions based on what type of computer you are using.
To install, simply drag and drop the "SCS" Folder into your Applications (Mac) or Progams (PC) Folder.
Q: Does it cost anything to download Samy's Creative Solutions™ Software?
A: It costs absolutely nothing to download or use the software.
You are free to use the software as long as you wish, and create as many projects as you would like.
The only time you will ever be billed is when placing an order by signing into your account.
You have complete control over when and for how much you will be billed for your PhotoBooks.
Q: I have an old photo album that I would like to be converted into a book, how can I do that?
A: You will need to put your album images into a digital format by scanning those images.
Once the images are scanned you will be able to import them into the SCS software and create your book.
We provide scanning services as well as scanners in our stores!
Please contact us for further information about having your albums digitized! Call (805) 963-7269 or email us: firstname.lastname@example.org
Q: What size should I make my book?
A: The size of the book is up to you!
We have made some popular sizes available through our software, and you will get the best prices by sticking to the standard sizes.
As a rule of thumb, Vacation Books look great as a Square 8x8 or a Horizontal 11x8.5,
and Albums and Wedding Books look very nice as a 10x10 or 11x11 book.